The renter (as defined as the individual, organization, or company who hires or is associated with hiring BubbleBall MD) agrees to the following policies and terms when booking with BubbleBall MD, also known herein as Wonderfly Games or Wonderfly Events LLC.

1.     The renter agrees to indemnify, defend, and hold harmless Wonderfly Events LLC dba BubbleBall MD ("Wonderfly"), and it's owners, employees, and contractors from any or all claims and judgments for damages and expenses to which Wonderfly, and it's owners, employees, and contractors may be subjected to or which they may suffer or incur by reason of any action by renter or its guests, agents, servants or employees during its use of the equipment.

2.     The cost of any damage to Wonderfly equipment requiring repairs or additional cleaning care, beyond normal wear and tear, caused by the renter's or its guests' misuse or unsupervised use of the equipment shall be paid by the renter. This includes the theft or damage of equipment and supplies, and  soiling of the equipment such as vomit, blood, colored or sugary drinks and liquids, or excessive mud.

3.     The use of tobacco and alcohol products is prohibited during the rental.

4.     All players must sign a waiver/release before playing. Minors must have their parents/guardians sign for them.

5.     For safety reasons, Wonderfly Games may deny access to players who cannot safely fit into the equipment. 

6.     The renter asserts that it has the approval from the venue where the rental will take place to have Wonderfly Games. The renter also will secure Wonderfly Games access to the venue one half hour before and after the rental for set-up and clean-up.

7.     Weather:

a.     Extreme Temperatures – Wonderfly Games may choose not permit use of the equipment at outdoor venues in temperatures colder than 45 degrees or hotter than 90 degrees. If the temperature is outside of this range during a rental, Wonderfly Games has the right to reschedule the rental free of charge to the renter.

b.     Rain – If heavy rain, thunder, or lightening occurs during a rental, play will be delayed.  If the weather persists after an appropriate amount of time, if the forecast calls for continuing hazardous weather, or if the venue is determined to be too muddy/wet to play on, as deemed by Wonderfly Games, the rental will be cancelled. IF less than 50% of the rental time was completed at time of cancellation, a makeup date will be issued for the remaining time or the remaining time may be added on to another rental. If the remaining time is less than one hour, this time may only be added to a new rental and will not be made up separately. Travel fees may still apply for the makeup date. IF at least 50% of the rental time was completed at time of cancellation, no makeup date will be issued. Wonderfly Games may issue a discount to the renter for a future rental.

8.     Cancellations and Refunds:

a.     If the renter cancels the rental at any time, all payments, minus the deposit and a processing fee, will be refunded.

b.     To postpone or reschedule the rental, the renter should give at least one week’s notice.

c.     Wonderfly Games reserves the right to cancel the rental based on the lack of compliance with any of the criteria stated herein or due to weather concerns. If Wonderfly Games cancels a rental due to weather, before the rental takes place, the renter may select a makeup date, based on Wonderfly Games’ availability. If the renter does not wish to makeup up the date, Wonderfly Games will refund the payment, excluding the deposit and processing fee. This refund is not applicable once a rental begins.

9.     Payment:

a.     A non-refundable deposit of 25% of the total booking, or $150 minimum, is due upon booking the rental. The remaining balance is due at least two weeks before the rental date. The date will not be reserved until the deposit is received. The renter may also choose to pay in full at the time of booking, in which case the non-refundable deposit is built into this payment.

b.     If a renter’s rental date is within two weeks of the time of booking, full payment is due at the time of booking. The non-refundable deposit is built into this payment.

c.     Wonderfly Games reserves the right to charge additional fees dependent on the details and conditions of the renter's event. Wonderfly will state any additional fees that apply before the renter books and pays for a rental.

d.     Payment will be made online or by check upon request.

10.     The renter hereby releases image, logo, and title to Wonderfly Events LLC for promotional purposes only. The renter acknowledges that Wonderfly Events LLC may use image, logo, and title for promotional purposes only, without its permission or knowledge. The renter also grants permission for Wonderfly Events LLC to use the image of any of its attendees during the rental for promotional purposes only.